Improving Yacht Crew Retention
Improving Yacht Crew Retention is going ahead as planned on the 12th March 2020 in Antibes.
You can REGISTER HERE at the rate of 295 euros. In addition, we have a limited number of free delegate passes for Superyacht Captains and Senior Crew – email alison@quaynote.com for further information.
With MLC legislation placing increased obligations on employers and the need for skilled, professional crew becoming more recognised, Improving Yacht Crew Retention will focus on retaining the best yacht crew through first-class benefits and pension provision, MLC compliance and training.
Targeting captains, yacht managers, crew, yacht managers, lawyers, corporate service providers, family offices, payroll companies, insurance brokers, tax advisors, relocation companies, training companies, Improving Yacht Crew Retention will provide an essential guide for anyone affected by crew retention or legislative compliance.
Key issues to be covered at Improving Yacht Crew Retention include:
How can we attract and retain the best people to the industry?
What is the role of leadership in determining crew retention?
What role does training play in crew retention?
Tax income: How to give first support to the crew?
What is the impact of the MLC and local law implementation?
What other crew welfare issues are covered by MLC?
What does the long-term future look like for crew retention?
Pensions: how can we assist crew in preparing for their future?
Sponsored by WYCC, first provider of a retirement and benefits plan compliant with legislation, Improving Yacht Crew Retention will take place in Antibes, a major hub for superyacht captains and crew, offering participants a tailored platform updating their knowledge, networking and business development.For further information please email: alison@quaynote.com or lorna@quaynote.ca
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08:00
Refreshments and registration
Session One: Welcome to the conference
09:00
Conference organizer`s opening remarks
09:05
Conference Chairman`s introduction to the conference
Jörg Wendt, D & B Services
09:10
Opening presentation: How can we attract and retain the best people to the industry?
Jean-Philippe MASLIN, Associé / Partner, Del Viso Avocats
09:30
Questions
09:35
Panel: What is the role of leadership in determining crew retention?
*Why do some yachts struggle to retain staff?
*How does the new style of leadership apply to superyachts?
*Should we be placing more emphasis on recruiting the right people and managing their expectations?
Moderated by:
Peter Vogel, Managing Director, Luxury Hospitality Management
Panellists to include:
Laurence LEWIS, President, YPI Crew
Jacqueline Lyne, Director of Business Development, Edmiston Yacht Management
Martin Mainey, Head of Leadership, Luxury Hospitality Management
Karen Passman, Impact Crew
Captain Malcolm Jacotine
Session Two: What role does training play in crew retention?
10:20
Panel:
*Where does current training fall short in this regard?
*What are the differences between what crew need to know in order to be qualified and what they should know in order to fulfil their roles properly?
*Interior training standards
*Red Ensign Group flag states standards and exams
*How does non-compulsory training fit into the picture?
Moderated by: Karen Passman, Impact Crew
Panellists to include: Joey Meen, Director GUEST, IAMI
Helen Warren, Director, Sovren House Group
John Wyborn, Training Director, Bluewater
Martin Mainey, Head of Leadership, Luxury Hospitality
11:00
Refreshments & Exhibition
Session Three: Tax income: How to give first support to the crew?
11:30
*The link between flags and tax income advantages
*Employee voluntary contributions & net income
*Individual plan, life insurance and real estate
Wolfram Gunther, Fidal
12:00
*Focus on Employee voluntary contributions
Mathieu Henry, ICS SA – WYCC Department
12:10
Questions & Discussion
Session Four: The impact of MLC legislation on crew social security & benefits
12:20
Presentation: Reminder of the MLC shipowner liability
* Social security: State or private scheme?
* What social security and benefits must be offered to crew
by the employer in order to comply with MLC legislation?
*how this legislation became a tool of retention
Amélie de Franssu, Senior Associate / Avocate au Barreau de Paris
Stream Advocats & Solicitors and Frédérique Heurtel, Stream Law
Mathieu Henry, ICS SA – WYCC Department
12:50
Questions and Discussion
13:00
Lunch
Session Five: What other crew welfare issues are covered by MLC?
14:00
Peer-to-peer interview:
What other seafarer welfare issues are covered by MLC?
*hours of work
*accommodation standards
*seafarer employment agreements
*differences between private and commercial yacht employment
*sexual harassment
Peter Edwards, General Manager, Royale Oceanic Superyachts
Marianne Danissen, Head of Yacht Management, Camper & Nicholsons
Session Six: Pensions: how can we assist the seafarer in preparing for his future?
14:30
Presentation: Pension individual or group, the role of the payroll provider / employer
Mathieu Henry, ICS SA – WYCC Department
14:30
Presentation: Pension individual or group, the role of the payroll provider / employer
Mathieu Henry, ICS SA – WYCC Department
14:50
Questions & Discussion
15:10
Exhibition & Refreshments
Session Seven: What does the long-term future look like for crew retention?
15:40
Panel:
*What benefits – such as 60 days` leave – will become standard for
yachting crew of the future?
*What other significant changes, e.g. in accommodation, need to be made with crew happiness and retention in mind?
Moderated by: John Cook, ILO certified trainer of MLC inspectors, Lesia Group
Capt Andy Crawford AFNI, Chief Executive Officer, Professional Yachting Association
Helen Warren, Director, Sovren House Group
Peter Vogel, Managing Director, Luxury Hospitality Management
16:25
Chair`s closing remarks
16:30
End of conference proceedings
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Jorg Wendt
D & B Services
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Jorg Wendt
D & B Services
Born in 1962 and grown up in Germany, in 1993 I was given the opportunity to sail a 53’ yawl from the US to the south of France as a crew member. Even though I worked in Germany as a chemist at this time the arising job offer to “look after” the freshly delivered yacht in the South of France was too attractive to be turned down…
After the decision was made becoming a “yachtie” the career was quite straight forward:
From deckhand on a 53’ yawl in 1993 to captain on a 150’ MY towards the end of the sea based activities in 2007.
Yachtmaster, OOW and Master (Y) <3000GT, MLC Inspector were some mile stones in my professional development.
In 2007 I started working shore based, first for a big broker company in Monaco and Golfe Juan, later for D and B Services where I sat up the training division and still work today.
D and B Services became an RYA training centre first, then an MCA training and examination centre. The latter led to membership of the MCA’s Yacht Qualification Panel and responsibility for the IAMI “Stability for Master’s” module (exam question writing and moderation as well as marking exams).
D and B Services is after Bluewater the oldest MCA training centre in the South of France.
In 2009 I got involved with Nautilus on an honorary basis continuing with my training activities but this time the “human element” (keyword MLC) got more in the focus.
In 2010 I went to the ILO in Turin for Nautilus / D and B Services and became one of first trained MLC inspectors in France.
After STCW became a big issue in yachting in 2000, MLC emerged in 2010 an I organized a training course and a number of seminars for Nautilus with subject “How does the MLC affect you?”.
My Nautilus involvement is still on the same honorary bases as in 2010 but the activity has also expanded: From simple information on MLC in 2010, today Nautilus is playing a major role in yachting: Crew representation at the entities with key roles like the ILO, IMO or MCA, Service Record Book for yacht personnel, advise on working contracts and – very important – the legal support of crew when deprived of elementary rights as workers. The latter is not only a pecuniary question it also includes coaching or psychological support when crew was subject to traumatising events onboard.
I am still running training courses at D and B Services but the main activity has moved to crew declaration under the French Social Security System, a direct consequence from France’s application of the MLC.
Jean-Philippe Maslin
Associe/Partner, Del Viso Advocats
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Jean-Philippe Maslin
Associe/Partner, Del Viso Advocats
Jean-Philippe advises on all legal and regulatory issues in the yachting and maritime industry, from VAT and customs aspects to commercial contracts or employment law and social security legislation. He is also an experienced litigator and has represented clients in Civil, Commercial, Administrative, Employment and Tax Courts throughout France.
Peter Vogel
Managing Director, Luxury Hospitality Management
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Peter Vogel
Managing Director, Luxury Hospitality Management
Peter’s impressive career spans more than 20 years onboard luxury cruise ships and superyachts.
Learning and developing his skills as he rose through the ranks, Peter’s time onboard evolved from working as a butler and steward to overseeing fleet and event hospitality operations for UHNWI onboard impressive motoryachts including MY Octopus, MY Lady Moura and MY Tatoosh. He has since provided his services to the elite on the Fortune 500 list, royal families and renowned celebrities worldwide.
Peter has gone on to judge competitions for MYBA and worked with the PYA and Warsash Maritime Academy to create the GUEST program, putting in place maritime industry benchmarks for interior and hospitality standards and training currently governed by the International Association of Maritime Institututions (IAMI).
Laurence Lewis
President, YPI Crew
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Laurence Lewis
President, YPI Crew
Starting out in recruitment in London in 1992, Laurence Lewis now has over 25 years of experience in the industry which gave her the knowledge and expertise to set up YPI CREW in Antibes, France in 2002. Now a leading force in the yacht crew recruitment sector, YPI CREW is the go-to partner for superyacht owners and captains, and the agency of choice for crew around the world.
In 2018, the majority stake of YPI CREW was sold to the Schulte Group, a shipowner and management company based in Hamburg, Germany with whom synergies are being developed within their cruise and luxury expedition cruise sectors. In 2020, YPI CREW acquired the recruitment division of Edmiston to further reinforce it’s leadership position in a market in need of consolidation.
Jacqueline Lyne
Director of Business Development, Edmiston Yacht Management
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Jacqueline Lyne
Director of Business Development, Edmiston Yacht Management
Karen Passman
Impact Crew
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Karen Passman
Impact Crew
Karen has extensive experience developing managers, leaders and professionals, through facilitation, training, coaching and assessment. She has a passion for developing people which is evident in her positive, enthusiastic and supportive style of delivery. She has consulted across a broad range of industry sectors, both in the UK and abroad. Karen’s aim is:- “to create a relevant, enjoyable and highly participative event, which gives you practical tools that are truly valuable in the work place”.
Karen’s expertise traverses the maritime industry and corporate world, where she provides management and leadership development as well as team building and coaching to a wide range of clients. In 2007 Karen launched Impact Crew with the specific purpose of providing development for Crew, in the unique challenges that working and living aboard create. Karen is determined to provide professional leadership development for the Maritime Industry that also meets corporate expectations. To this end she has also become involved in the design and delivery of the MCA HELM (human element, leadership and management) and IAMI GUEST Leadership courses.
Martin Mainey
Head of Leadership, Luxury Hospitality Management
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Martin Mainey
Head of Leadership, Luxury Hospitality Management
Martin’s passion for leadership developed through his twenty-year long career in education. Progressing through the ranks rapidly he worked as a senior leader for many colleges and private training providers, where he has a strong track record for improving performance. He is an experienced Ofsted Inspector and was commissioned by The Premier League to assess the quality of teaching and learning within its education provision.
Martin’s inspiration for the hospitality industry came through his family’s event management company and he has significant experience in delivering high quality hospitality experiences at functions, exhibitions and high-profile sporting events. Martin’s love of travel and sailing brought him into the Super Yacht industry where he worked both interior and on deck. Martin has invested heavily in his personal development, holding two post graduate qualifications in leadership and management. He is an NLP practitioner, a licenced trainer in the 7 Habits of Highly Effective Managers and is trained in the Enneagram. Martin is a committed family man and enjoys exercise, sport and music.
Unleashing potential is what matters to Martin, supporting people to be the best they can be. With his rich leadership background and his experience in the Super Yacht industry, Martin joins the LH team as a Leadership specialist, facilitating practical workshops for our clients around the world.
Joey Meen
Director GUEST, IAMI
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Joey Meen
Director GUEST, IAMI
Born in London, with the formatives years as an expat aboard, returning to the UK at the age of 13. Keen on all water sports, including sailing, and by 1992, was part of a sail racing team, participating in national events while running a very busy RYA Sailing School, with a number of sailing yachts and a dedicated team, for over ten years. Having moved to Antibes 13 years ago to work as the Training Manager for Freedom Yachting, before starting her own business “Askjoey”, a Yacht Crew Career & Training Consultancy business, assisting yacht crew with careers in the industry, she also worked part time as deck/stew on a 58’ for 5 years.
Aside from her own business, she wears a number of hats, including being an RYA PW Superyacht inspector, Director of Training and Certification for the PYA, the Chairman of the PYA CPD working group, is the driving force behind the PYA Interior Crew Training and Certification GUEST program and the crew representative at the MCA’s annual Yacht Qualifying Panel.
Helen Warren
Director, Sovren House Group
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Helen Warren
Director, Sovren House Group
Helen has spent 25 years working with and around the yachting market after completing her education in the south of England near the many prestigious sailing ports.
Helen’s service and hospitality skills were mastered during fine dining for royals and dignitary alike which have served her well working with the esteemed and chic owners of some of the world best yachts and crew.
Charter and private work with sophisticated clientele of Swiss, Mexican and French origin to name a few along with a world circumnavigation and 3 new builds have given Helen a full understanding of the attention to service required to please the client and make the experience onboard seamless , enjoyable and more memorable .
Helen is now also currently managing an international crew placement company along with training onboard and at the beautiful Sovren House within MB92 , Barcelona.
John Wyborn
Training Director, Bluewater
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John Wyborn
Training Director, Bluewater
Bluewater is a yacht brokerage, charter and management company and a provider of crew training and placement services to a large proportion of the yacht crew population. He is Bluewater’s representative at MYBA (the worldwide yachting association), is on the council of the Professional Yachting Association (PYA) and is Deputy Chairman of the International Association of Maritime Institutions (IAMI). He joined the Royal Navy as a seaman officer after university and served on various types of vessels including frigates, destroyers, and finally in command of HMS Mentor; a navigation and seamanship training vessel teaching RN trainees and foreign navies.
In 1991, he co-founded bluewater, continuing his training role by building the largest training provider dedicated to our industry.
Mathieu Henry
WYCC
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Mathieu Henry
WYCC
Mathieu provide employee benefits in Yachting, Shipping, Cruising and Expats since 2005.
He has extensive knowledge of the MLC and international social security regulation for seafarers.
His expertise allowed to promote the WYCC insurance products through a worldwide network of insurance brokers.
Amelie de Franssu
Senior Associate / Avocate au Barreau de Paris Stream Advocats & Solicitors
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Amelie de Franssu
Senior Associate / Avocate au Barreau de Paris Stream Advocats & Solicitors
Based in our Paris office, Amélie advises on VAT/ Customs issues relating to yachts, including the customs aspects of the operation of private and commercial yachts in the EU. Amélie also advises on the sale, purchase, construction and financing of yachts for owners and banks.
She also handles matters relating to corporate and commercial (advice on corporate structures, re-organisations & restructuring, asset purchase) banking law, employment law, general contract law and French property finance.
Amélie has been admitted to the Paris bar in 2015
Frédérique Heurtel
Stream Law
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Frédérique Heurtel
Stream Law
Frédérique is a graduate of HEC Paris, ranked 1st Business School in Europe (Financial Times, 2019) and holds a double degree in management and business law.
Frédérique spent 2 years in a French law firm specialised in employment law, where she worked on both litigation and advisory cases, mainly on the employers’ side.
Frédérique joined the Paris office of Stream law in January 2018. She advises on employment law matters, notably as regards seafarers issues.
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AC Hotel Ambassadeur Antibes
Juan les Pins 50-52 Chemin des Sables, Antibes, Juan les Pins 06160
AC Hotel Ambassadeur Antibes- Juan les Pins welcomes you with effortless sophistication and award-winning service. Designed in a thrilling avant-garde style, our hotel is nestled within France’s famed French Riviera, mere steps from a pristine private beach. Rooms and suites blend classic modern European design with home-like comforts, and each offers a balcony with views over the hotel pool, the shimmering sea or the Juan les Pins cityscape. Take a dip in the lagoon-style pool in the summer, or enjoy a swim in the indoor pool year-round. We also offer a gym, open 24 hours a day. Fuel up for a busy morning at ACoustic Room, and sample global dishes at Au Comptoir des Sables in the afternoon and evening. Seasonal poolside and beach dining is available as well. If you’re planning an event in Juan les Pins, you’ll be thrilled with our versatile, uplifting spaces, which include an atrium filled with natural light. The myriad attractions of the South of France are at your doorstep, should you wish to explore.
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