We are delighted to announce a new Quaynote conference, Improving Yacht Crew Retention – planned for Thursday, 10th March, 2022 in Nice, France.
You can register as a delegate for the rate of 295 euros. In addition, we have a limited number of free delegate passes for Superyacht Captains and Senior Crew – email alison@quaynote.com for further information.
Join here to receive information on our Yachting Events
With MLC legislation placing increased obligations on employers and the need for skilled, professional crew becoming more recognised, Improving Yacht Crew Retention will focus on retaining the best yacht crew through first-class benefits and pension provision, MLC compliance and training.
Targeting captains, yacht managers, crew, yacht managers, lawyers, corporate service providers, family offices, payroll companies, insurance brokers, tax advisors, relocation companies, training companies, Improving Crew Retention will provide an essential guide for anyone affected by crew retention or legislative compliance.
Key issues to be covered at Improving Yacht Crew Retention include:
How can we attract and retain the best people to the industry?
What is the role of leadership in determining crew retention?
What role does training play in crew retention?
Tax income: How to give first support to the crew?
What is the impact of the MLC and local law implementation?
What other crew welfare issues are covered by MLC?
What does the long-term future look like for crew retention?
Pensions: how can we assist crew in preparing for their future?
COVID RESTRICTIONS
We are ensuring that all our events comply with best practice and will be following all the latest covid guidance for our events.
For information about travel to France and Covid information during your stay you can find all the latest information here Travel Information for France
If you have any further questions please contact us now:
Alison Singhal
alison@quaynote.com
WYCC How to prepare for the future
WYCC Employee Voluntary Contributions
WYCC and Stream. What is the impact of the MLC and local law implementation


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Session One: Welcome to the Conference
08.45
Refreshments and Registration
09.30
Conference Organisers opening remarks
09.35
Opening Presentation
How can we attract and retain the best people to the industry?
*Salary & rotation
*Benefits – e.g. Food, Accommodation, Car, Schooling
*Training
*Pension: Individual or Group?
*What is the role of the employer or payroll provider re: pensions?
*Tax income: How to treat tax income for crew
Jean-Philippe MASLIN, Associé / Partner, Richemont Delviso Avocats
09.50
Questions
09.55
Panel: What is the impact of leadership on crew retention?
*What are the factors that drive crew turnover? *How does the leadership and the onboard culture affect crew longevity?
*What are the challenges of recruiting the right people into the industry in the first instance?
*What are the challenges of managing junior crew expectations?
Moderated by:
Dominic Bulfin, Director, Bargate Murray
Panelists to include:
Christophe Bourillon, CEO, PYA
Karen Passman, Impact Crew
Captain Malcolm Jacotine
10.45
Refreshments
Session Two: What role does training play in crew retention
11.15
Panel Discussion:
*Where does current MCA training fall short in achieving crew retention?
*Interior training standards – IAMI GUEST
*What additional non-compulsory training could be included to support Crew retention?
Moderated by: Karen Passman, Impact Crew
Panellists to include:
John Wyborn, Training Director, Bluewater
Joey Meen, Director GUEST, IAMI
Captain Malcolm Jacotine
John Cook
12.05
Focus on Employee voluntary contributions
Mathieu Henry, ICS SA - WYCC Department
12.25
Questions
12.40
Lunch
Session Four: What is the impact of the MLC and local law implementation?
14.00
MLC shipowner liability: a reminder of how it works
*Social security: State or private scheme?
*What social security and benefits must be offered to crew by the employer in order to comply with MLC legislation?
*how this legislation became a tool of retention
Amélie de Franssu, Senior Associate / Avocate au Barreau de Paris and Frédérique Heurtel, Partner & Head of Employment Law Department, Stream Avocats & Solicitors
& Mathieu Henry, ICS SA - WYCC Department
14.30
Questions and Discussion
Session Five: Pensions: how can we assist crew in preparing for their future?
14.45
Pension individual or group, the role of the payroll provider / employer
Mathieu Henry, ICS SA - WYCC Department
15.05
Questions & Discussion
15.15
Refreshments
Session Six: The long-term future for crew recruitment and retention
15.45
The Future Generation of Crew: How can we attract more young people to work in the superyacht industry?
*What do the younger generation look for from employers?
*Rotations, better pay, yacht program, training possibilities – is this the answer to attracting young, professional crew?
*What should crew look out for in employment contracts?
Marianne Danissen, Head of Yacht Management, Camper & Nicholsons
Laurence LEWIS, President, YPI Crew
16.05
Questions & Discussion
16.20
Crew Retention:
Panel: What are the top factors to improving crew retention in the future?
*What do crew packages need to look like in the future?
*What do the vessels of the future need to provide for crew in order to support longevity?
* What can we do to maintain good mental health for our crew?
* What can be learned from land-based companies?
Moderated by:
John Cook, ILO certified trainer of MLC inspectors, Lesia Group Panellists to include:
Peter Edwards, General Manager, Voyonic Crew
Captain Nigel Marrison, Conscious Yachting Club
Tim Clarke, Director & Captain Consultant, Quay Crew
Georgia Allen, ISWAN
Captain Malcolm Jacotine
17.10
Chair's Closing Remarks
17.15
Close of Conference
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Jean-Philippe Maslin
Associé/Partner, Richemont Delviso Avocats
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Jean-Philippe Maslin
Associé/Partner, Richemont Delviso Avocats
Christophe Bourillon
CEO, PYA
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Christophe Bourillon
CEO, PYA
Prior to joining the PYA, Christophe was Executive Director of the World Federation of Science Journalists.
He offers a 30-year experience in senior management, public affairs and communication at the national and international levels. He founded and led various trade associations, such as Wind Europe and drove other organisations through major transformations such as the World Nuclear Association, the European Biofuels association and the European robotics association.
He has been active on the international policy-making scene and was an accredited expert to the United Nations. He participated in the negotiations of the UN Convention on climate change for more than fifteen years. An active speaker, Christophe had delivered more than 300 presentations at conferences worldwide, from United Nations plenary sessions to small village halls in the Arctic.
Karen Passman
Founder, Impact Crew
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Karen Passman
Founder, Impact Crew
Karen is the founder of Impact Crew and has extensive’ experience developing managers, leaders and professionals, through facilitation, training, 1:1 coaching and assessment. She has a passion for developing people which is evident in her positive, enthusiastic and supportive style of delivery. She has consulted across a wide range of industry sectors, both in the UK and abroad. Karen’s aim is:- “to create a relevant, enjoyable and highly participative event, which gives you practical tools that are truly valuable in the work place”.
Karen’s expertise traverses the maritime industry and corporate world, where she provides management and leadership development as well as team building to a broad range of clients. Karen launched Impact Crew in 2007 and is determined to provide high quality leadership development for the Maritime Industry. Karen has designed and regularly delivers the MCA HELM (human element, leadership and management) operational and management courses, as well as PYA accredited courses.
John Wyborn
Co-founder & Director, Bluewater
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John Wyborn
Co-founder & Director, Bluewater
John Wyborn is a co-founder and director of Bluewater, a yacht brokerage, charter and management company and a provider of crew training and placement services to a large proportion of the yacht crew population. He is President of MYBA (the worldwide yachting association), is on the board of the Professional Yachting Association (PYA) and is a board member of the International Association of Maritime Institutions (IAMI). He is Chairman of IAMI’s influential Small Ship subgroup. John also sits on the board of both the Merchant Navy Training Board and the Maritime Skills Alliance. He joined the Royal Navy as a seaman officer after university and served on various types of vessels including frigates, destroyers, and finally in command of HMS Mentor; a navigation and seamanship training vessel teaching RN trainees and foreign navies.
Mathieu Henry
Director, WYCC
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Mathieu Henry
Director, WYCC
Mathieu provides employee benefits in Yachting, Shipping, Cruising and Expats since 2005.
He has extensive knowledge of the MLC and international social security regulation for seafarers.
His expertise allowed to promote the WYCC insurance products through a worldwide network of insurance brokers.
Amelie de Franssu
Senior Associate / Avocats au Barreau de Paris, Stream Avocats and Solicitors
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Amelie de Franssu
Senior Associate / Avocats au Barreau de Paris, Stream Avocats and Solicitors
Amélie has a particular expertise on all aspects of the yachting industry, especially regarding crewing (employment and social security) both in litigation and advisory, especially in international matters. She joined Stream (previously Ince & Co) in 2015.
Amélie studied law in France, Germany and Canada.
Frederique Heurtel
Partner and Head of Employment Law Department, Stream Avocats & Solicitors
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Frederique Heurtel
Partner and Head of Employment Law Department, Stream Avocats & Solicitors
Frédérique is specialised in employment law and advises clients of Stream law, mainly employers, on all their employment law issues. Competent in both national and European laws, her clients are both French and international companies. Frédérique developed an expertise in maritime employment law since she joined Stream in 2017, after advising several shipowners and crew managers on those matters.
Frédérique is a graduate of HEC Paris, ranked 1st Business School in Europe (Financial Times, 2019) and holds a double degree in management and business law.
Marianne Danissen
Head of Yacht Management, Camper & Nicholsons
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Marianne Danissen
Head of Yacht Management, Camper & Nicholsons
Marianne spent over 10 years at sea sailing on various yachts as mate then later as chief engineer. She is very passionate about her time at sea and loved crossing the Atlantic to work busy charter seasons in the Caribbean and Owner trips in the Med.
Marianne spent 5 years in the engine rooms of motor and sailing yachts, during which time she developed a true passion for the engineering. In 2003, Marianne started as an assistant in the CNI Yacht Management Division and pursued her career in the maintenance and compliancy of yachts under ISM / ISPS management, a specialist area in which she became the manager for many years.
Marianne is also recently become a certified ILO trainer in the application of the Maritime Labour Convention 2006, and is highly interested in any new regulations which affect the yachting industry, she passed on her ISM / ISPS responsibilities to a new team member in 2013 and has taken over the role as Senior Fleet Manager. In September 2018, she has been nominated Deputy Head of Yacht Management Department based in the Monaco office.
After 16 years spent at C&N, Marianne has been appointed Head of Yacht Management in February 2019.
Laurence Lewis
President, YPI Crew
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Laurence Lewis
President, YPI Crew
Laurence has been at the helm of YPI CREW since 2002, steering a course through the ever-changing and increasingly challenging environment of human resources in yachting. Building a team of highly talented specialist recruiters for over a decade, Laurence’s vision and drive have led to YPI CREW becoming the reference when it comes to crew placement on large yachts, worldwide.
Laurence started out her career in recruitment two decades ago, in 1993. She has worked for some of the sector’s most demanding employers, including Elite Medical Services, based in London’s Belgravia.
When she is not working with her team to place crew with some of the most discerning yacht owners, Laurence enjoys spending time with her Bassett hounds and listening to rock music – and she can tell you about some of the nicest high-altitude lakes to hike in the Mercantour.
John Cook
ILO certified trainer of MLC Inspectors, Lesia Group
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John Cook
ILO certified trainer of MLC Inspectors, Lesia Group
John is the Managing Director of Lesia Employment Services ICC Limited, based in Guernsey, which started life in November 2010. Previously, in 2003, John formed the first company to offer employment services to the yacht industry. He has retained the knowledge he gained when working for HMRC, especially in the area of social security.
He was part of the MCA’s Large Yacht Sub-Group and instigated the PYA visit to the ILO offices in Geneva in February 2010 and worked with the Seafarers International Research Centre at Cardiff University in drafting the PYA qualitative survey for yacht crew. He is an ILO certified trainer of MLC inspectors and regularly runs MLC training sessions on yachts and for yacht sector companies, and is a frequent speaker at yacht seminars and conferences.
From June 2022, John will be a Visiting Lecturer at the World Maritime University in Malmo, Sweden.
Georgia Allen
Project Manager, ISWAN
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Georgia Allen
Project Manager, ISWAN
Georgia is Project Manager at the International Seafarers’ Welfare and Assistance Network (ISWAN). She is responsible for the strategic delivery of ISWAN’s diverse range of projects related to seafarer mental and physical health and welfare; including their Yacht Crew Help platform, which provides 24/7 helpline support to superyacht crew in need. She works closely with the ISWAN international teams and a wide range of industry stakeholders, to ensure each project is informed by the latest research and findings.
Captain Nigel Marrison
Conscious Yachting Club
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Captain Nigel Marrison
Conscious Yachting Club
I’ve worked in the Superyacht industry for over 20 years, sailing extensively around the world in command of yachts up to 3000gt. I first circumnavigated the globe in 1995 and have enjoyed delivering the ultimate in luxury experiences while promoting sustainable tourism.
Key skills include:
- Widespread experience in the role of Captain, from Caribbean cruises to arctic expeditions
- Proven success in creative design and project management of superyacht events
- Specialist in delivering immersive and experiential experiences
- Expert in Environmental Social Governance (ESG)
- Deep understanding of how organisations can meet United Nations Sustainable Development Goals 2030
- Promoter of CSR values throughout the marine industry
- Regular moderator, panellist, podcaster and speaker at industry events
I thrive in demanding environments and enjoy getting involved in a variety of projects. My skills, energy, enthusiasm and integrity have brought benefits to the yachting world and I now want to share my knowledge and passion with companies seeking to operate a more sustainable and socially accountable model.
Tim Clarke
Director & Captain Consultant, Quay Crew
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Tim Clarke
Director & Captain Consultant, Quay Crew
From 2006 to 2007 Tim was lucky enough to spend two years as a deckhand on MY Sai Ram and MY Leander, two excellent charter yachts. After leaving yachting, Tim moved up to London for a career in recruitment. Tim worked predominantly in the Finance and Accounting sector supplying senior staff to a variety of clients including Barclays, HSBC, Goldman Sachs and Thomson Reuters.
Quay Crew was set up in 2013 to provide a different recruitment service to yachts. Tim looks after the Captain roles whilst managing the team which is now 8 strong. One of the things Tim loves about his role is offering career and mentoring advice to Captains and senior Deck Officers. He also enjoys writing yachting related blogs which attempt to educate and guide crew in their chosen career.
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Hyatt Regency Palais de la Mediterranee
13 Promenade des Anglais, Nice, Provence-Alpes-Côte d'Azur, France, 06000
We are delighted to be returning to the historic Hyatt Regency Le Palais hotel an Iconic 5 Star Luxury Hotel in Nice
Located on the legendary Promenade des Anglais and close to Nice airport, Hyatt Regency Nice Palais de la Méditerranée is a historical luxury hotel of the French Riviera views over the Mediterranean sea and the city center.
You can see the full details on the hotel using the link: Hotel Website
Please rest assured the hotel is following the full french government protocols for the control of COVID -19 including mandatory mask wearing. Please note a health pass/pass sanitaire is required to access the conference.
https://www.hyatt.com/en-US/hotel/france/hyatt-regency-nice-palais-de-la-mediterranee/ncehr?src=corp_lclb_gmb_seo_ncehr
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