Business Continuity, Workplace Violence & ESRM
Quaynote is delighted to introduce the Business Continuity, Workplace Violence & ESRM online conference taking place on Thursday, 20th August, 2020.
Following the success of its series of webinars for the security, aviation and marine industries, this interactive one-day event is expected to draw an enhanced, international audience of decision-makers and influencers.
Sponsored by Parsons

The Business Continuity, Workplace Violence & ESRM online conference will target Chief Security Officers (CSOs), Risk Managers, Security Consultants, Lawyers, leading Academics, Researchers and thought-leaders with a vested interest in the security and risk space.
Chaired by Matthew Jordan, CPP, MBA, Corporate Security Director, Physical Security and Incident Command at Parsons, the conference will discuss:
* Managing the Threat: School & Workplace Violence during and post-Pandemic
* Does the employer have any responsibility in protecting employees from domestic violence or other violence that can occur in the home?
* The Impacts of the infectious diseases such as the Coronavirus on business continuity
* What are the best practices for screening employees and visitors (for COVID-19) as they enter the workplace?
* How have the emerging threats of 2020 tested the ESRM model and what vulnerabilities were shown?
* ESRM and travel risk management: Mental Health, Hotel Safety, Female Travel Security, LGBTQ matters
The Business Continuity, Workplace Violence & ESRM online conference will include plenty of opportunities for engagement and networking, with the purpose-built program including interactive polls and virtual networking opportunities. Speakers who you will meet at this exciting event include:
Dr. Frank Grimm, DBA, Director, Global Crisis Response, Constellis
Dr. Tony Beliz, Clinical and Forensic Psychologist
Toby Houchens, Founder / CEO, Alpha Recon
Glenn W. Sandford, CPP, Vice President, AT-RISK International, Americas – Middle East – Europe – Asia – Africa
Jonathan E. Phillips, J.D., Larson O’Brien
Senior Advisor, North American Center for Threat Assessment and Trauma Response
Kate Colberg Jones, Consultant, Crisis Management & Response Services, Constellis
Sean A. Ahrens, CPP, FSyl, CSC AEI, Affiliated Engineers, Inc., Security Market Group Leader
Yvette Connor, Strategic Risk Practice Lead, Grant Thornton
Erik Rasmussen, CISSP, QSA, Principal, Head of Cybersecurity and Risk Management Solutions, Grobstein Teeple
Jon Harris, CPP, PSP, Director, Enterprise Solutions, Guidepost Solutions LLC
T. Lee Humphrey, Global Security Advisor, Corporate Security Department, WSP
For further information please email lorna@quaynote.ca or call T: +1 604 9966937
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Welcome to the conference
08.00
Conference Organiser’s opening remarks
08.05
Conference Chairman’s welcome to the conference
Chair: Matthew Jordan, CPP, MBA, Corporate Security Director, Physical Security and Incident Command, Parsons
SESSION ONE: WORKPLACE VIOLENCE
08.10
Presentation: Workplace Violence Programs: New considerations in the COVID era
* New challenges for atypical working environments
*Security and the risk of crime, domestic violence, mental health, safe workstations and
equipment in the light of workman`s compensation
*Meeting federal obligations
*Addressing employer duty of care: reasonably foreseeable and preventable
*Practical and efficient solutions to these issues
Glenn W. Sandford, CPP, Vice President, AT-RISK International, Americas – Middle East – Europe – Asia – Africa and Jonathan E. Phillips, J.D., Larson O’Brien
08.55
Presentation: Managing the Threat: School & Workplace Violence during and post-Pandemic
*Pro-active measures for threat management teams
*Targeted Violence in Schools & Universities
Dr. Tony Beliz, Clinical and Forensic Psychologist, Senior Advisor, North American Center for Threat Assessment and Trauma Response
09.25
Panel: Managing the Threat: School & Workplace Violence
• As employees work increasingly from home does the employer have any responsibility in protecting employees from domestic violence or other violence that can occur in the home?
Moderated by:
Matthew Jordan, CPP, MBA, Corporate Security Director, Physical Security and Incident Command, Parsons
Panelists to include:
Glenn W. Sandford, CPP, Vice President, AT-RISK International, Americas – Middle East – Europe – Asia – Africa
Jonathan E. Phillips, J.D., Larson O’Brien
Dr. Tony Beliz, Clinical and Forensic Psychologist
Sean A. Ahrens, CPP, FSyl, CSC AEI, Affiliated Engineers, Inc., Security Market Group Leader
Dr. Frank Grimm, DBA, Director, Global Crisis Response, Constellis
Rachael Frost, Master Investigator (ret.), Chief Executive Officer, Frost ICED/Investigation, Consultation, Education & Development
10.30
Networking Break: Use the break to chat with speakers and attendees. We will carry out a poll during Module One and the results will be revealed during the break.
SESSION TWO: BUSINESS CONTINUITY
10.55
Presentation: Disaster recovery & Business Continuity: Case Studies
* Intelligence services in Business Continuity
* Impact of hurricanes in the Caribbean and civil wars in the Middle East
*How companies approached each with a different corporate security solution
Ken Klothe, Trident Global Star
11.20
Business Continuity Questions & Discussion:
• What are the best practices for screening employees and visitors (for COVID-19) as they enter the workplace?
SESSION THREE:ESRM
11.35
Presentation: How have the emerging threats of 2020 tested the ESRM model and what vulnerabilities were shown?
*What role does intelligence, communication, and technology have to play in a successful security risk management program?
* Why is security still reactive and siloed?
*Why is a risk management context essential for success?
Toby Houchens, Founder / CEO, Alpha Recon
12.00
Questions & Discussion
Developing an ESRM culture from top to bottom
12.10
Panel: Integrating ESRM Culture
* Where does security intersect with risk management? A discussion with successful security and risk professionals and how they increasingly work together.
* What challenges remain?
*How much overlap is there?
*How is the culture evolving?
Moderated by:
Erik Rasmussen, CISSP, QSA, Principal, Head of Cybersecurity and Risk Management Solutions, Grobstein Teeple
Panelists to include:
Jon Harris, CPP, PSP, Director, Enterprise Solutions, Guidepost Solutions LLC
Jennifer Mackovjak, Co-Founder & Partner, 221B
Andy N. Jabbour, Gate 15
13.00
Case Study Presentation: How a corporate security department uses ESRM
* how ESRM principles have been incorporated into Louis Berger’s corporate security program as the company navigates a major change and crisis
*dealing COVID-19 and other non-traditional issues as relating to civil protests, terrorist attacks, medical evacuations
*how do you continue to stick to the principles of ESRM in the new reality that we face?
T. Lee Humphrey, Global Security Advisor, Corporate Security Department, WSP
13:30
Questions & Discussion ESRM and travel risk management
13.40
Presentation: Where do risk professionals have gaps in threat coverage and monitoring with respect to business travel?*Mental Health
*Hotel Safety
*Female Travel Security
*LGBTQ matters
Dr. Frank Grimm, DBA, Director, Global Crisis Response, Constellis
Kate Colberg Jones, Consultant, Crisis Management & Response Services, Constellis
14.10
Questions & Discussion
14:20
Networking Virtual Late Lunch and Speakers` Panel Discussion: Your final chance to ask our speakers any questions that may not have been addressed so far. After we have shared the results from the second poll, speakers will form a panel and join you for virtual lunch during this closing session. And the choices for your lunch are entirely down to you!
14:55
Closing Remarks
15:00
End of Webinar
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Matthew Jordan CPP MBA
Corporate Security Director Parsons
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Matthew Jordan CPP MBA
Corporate Security Director Parsons
Matt Jordan has over twenty years experience in the service industry, and has managed contract and proprietary teams of service providers in the healthcare, education, engineering and entertainment fields. He has extensive experience in the security and parking industries in both operations and marketing, and is a Certified Protection Professional (CPP), Certified Threat Manager (CTM) and Certified Business Continuity Professional (CBCP).
He is the Corporate Security Director for Parsons – an international engineering and construction firm. Matt is responsible for physical security, investigations, business continuity, travel security, and executive protection.
Matt holds a Bachelor of Arts degree in Criminology from California State University Northridge and a Masters degree in Business Administration from the University of La Verne and is a graduate of the South Bay Regional Public Safety Academy.
Glenn W Sandford
CPP Vice President AT-RISK International Americas – Middle East – Europe – Asia – Africa
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Glenn W Sandford
CPP Vice President AT-RISK International Americas – Middle East – Europe – Asia – Africa
Glenn Sandford has over 30 years of experience in investigations, corporate security management, executive protection, security systems administration, law enforcement and guard force management. As a former police officer in Arlington, Virginia and head of security head for a leading media and marketing company, Mr. Sandford designed the security and fire/life safety programs for the company’s high-rise buildings and 5-acre campus. He has also managed security at one of the largest worldwide management consulting firms. While serving as Vice President and General Manager for a security firm, he opened their Washington, D.C. branch offices, landing key contracts with a global non-profit organization and other prominent organizations.
Mr. Sandford is active in numerous organizations including ASIS, ATAP, RIMS and OSAC. He served as a regional emergency preparedness task force member, a delegate of the Greater Washington Board of Trade and an Executive Volunteer and Corporate Liaison for the National Law Enforcement Officer’s Memorial Fund and Museum. He is board certified in security management having earned a Certified Protection Professional (CPP) credential. Mr. Sandford currently serves as the Vice President of the San Diego chapter of ATAP and is one of the five founding members of America Latina Association of Threat Assessment Professionals (ALATAP).
Jonathan E Phillips
J D Larson O’Brien
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Jonathan E Phillips
J D Larson O’Brien
Jonathan Phillips is a partner at Larson O’Brien in Los Angeles. His practice focuses on complex civil litigation, including labor and employment disputes, trusts and probate litigation, bad faith insurance claims, and class action defense, as well as white collar criminal defense and appellate advocacy. His labor and employment experience includes defending companies against single-plaintiff and class action wage and hour, discrimination, and wrongful termination claims, conducting internal investigations, and advising clients on regulatory and compliance matters. In 2018, the Daily Journal recognized Jonathan’s criminal defense work with the prestigious California Lawyer Attorney of the Year (CLAY) Award for his successful acquittals of a real estate developer and its co-managing partner in the high-profile public corruption trial, The People v. Paul Biane et al. Jonathan earned his J.D. from UCLA School of Law and his M.A. and B.A. from UCLA.
Dr Tony Beliz
Clinical and Forensic Psychologist
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Dr Tony Beliz
Clinical and Forensic Psychologist
Dr. Tony Beliz is a licensed clinical and forensic psychologist. He is a Senior Advisor, North American Center for Threat Assessment and Trauma Response and Instructor, University of Southern California Sol Price School of Public Policy, Safe Communities Initiative focused on countering violent extremism.
As the former Deputy Director, Los Angeles County Department of Mental Health Emergency Outreach Bureau, Dr. Beliz developed and supervised the Los Angeles County School Threat Assessment Response Team (START), Special Prevention Unit (SPU), and other field based units.
Dr. Beliz consults to private and public educational institutions, security firms, and global corporations on risk assessment, risk management, and special circumstances. He trains educators, threat management teams, mental health providers, and law enforcement on violence threat risk assessment and intervention strategies. Dr. Beliz has been featured on HBO, CNN, CBS, New York Times, and other media outlets in the US and abroad.
Dr. Beliz is an Expert Witness for the Los Angeles County Superior Court and State of California Board of Psychology. He is a Diplomate in the American Academy of Experts in Traumatic Stress and American College of Forensic Examiners.
Dr. Beliz was formerly Assistant Clinical Professor, Department of Psychiatry and Biobehavioral Sciences, UCLA School of Medicine and Clinical Fellow in Psychology, Department of Psychiatry, Harvard Medical School.
Sean A Ahrens CPP FSyl CSC AEI
Affiliated Engineers Inc Security Market Group Leader
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Sean A Ahrens CPP FSyl CSC AEI
Affiliated Engineers Inc Security Market Group Leader
Mr. Ahrens is a well-known security/resilience leader, whose accomplishments span the globe. He has provided armed assailant tabletops, provided workplace violence assessments and managed and assisted in threat assessments for his clients. A former founding member of the ASIS commission on guidelines, he has contributed to a number of security guides, inclusive to the ASIS International Workplace Violence Prevention and Intervention Standard.
Dr. Frank Grimm DBA
Director Global Crisis Response Constellis
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Dr. Frank Grimm DBA
Director Global Crisis Response Constellis
Rachael Frost
Master Investigator (ret.) Chief Executive Officer, Frost ICED/Investigation, Consultation, Education & Development
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Rachael Frost
Master Investigator (ret.) Chief Executive Officer, Frost ICED/Investigation, Consultation, Education & Development
TRAINING
Trained thousands of people across the United States in threat assessment and management, domestic violence, stalking, strangulation, sexual assault, child abuse, as well as leadership, messaging, and staff/client engagement programs. Training is designed to be engaging and energetic, providing immediate action items for attendees to change the way they operate whether within an organization, corporation, agency, etc.
WORK EXPERIENCE
Twenty-year law enforcement veteran (retired 2019) specializing in program development across jurisdictions and disciplines to include government agencies, for-profit and non-profit businesses, medical facilities, and more. Focus on threat assessment and management program development and investigation, personal and intimate partner violence-related cases, grant writing for funding sources, and training programs. Fifteen years as an investigator and the first female to reach top investigator status as a Master Investigator (2014) in the Riverside County Sheriff’s Department. Also specialized in misconduct cases through the Internal Affairs Department. Sought and obtained more than $3.5 million in Federal and State grant funds to address domestic violence-related issues across Riverside County. Developed the multi-disciplinary domestic violence and threat assessment response program and training for local county agencies and beyond. Assisted with Department policy development, domestic violence and strangulation reporting, strangulation protocol, and more.
Currently, owner and operator of Frost ICED (Investigation, Consulting, Education, and Development), specializing in violence response and recognition to include training, case evaluation, expert witness, workplace violence, leadership and messaging to effectively integrate staff in program development, and aspects of violence recognition and response. Clients include the Air Force, corporations, law enforcement agencies, and professional associations.
EXPERT WITNESS
Expert witness in court and evaluation for domestic violence, stalking, restraining order violations, strangulation, sexual assault, and threat assessment and management. Testified in numerous criminal justice cases as an expert witness for domestic violence and strangulation, to include developing additional investigators and their expert witness technique and knowledge. Through case evaluation option to address offender and victim behavior and for educating on violence recognition and response.
Ken Klothe
Trident Global Star
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Ken Klothe
Trident Global Star
Ken Klothe is the Chief Executive Officer and owner of Trident Star Global, Inc. specializing in crisis
planning to prepare leadership and employees to operate safely in high-risk areas. Using mobility,
communications, security and intelligence supporting commercial and government ventures in post-
conflict and developing countries, he manages and operates a team of experts that facilitate a company,
non-profit organization, or government in protecting their personnel. He is a retired US Navy Captain
and pilot that conducted operations and security assistance in the Middle East, Africa, Southeast Europe
and Central Asia. His Masters of Science is in Strategy and International Relations. He was an aircraft
commander, senior flight instructor, chief standardization pilot, production aircraft evaluation pilot, A-4
and E-2 demonstration pilot, Navy Pilot of the Year, Commander of the Year, and Navy astronaut
selectee. He commanded E-2C squadrons and air wing detachments deploying in support of special
operations and was acting commander of Strike Force NATO. His squadron integrated the E-2C into
Naval Special Warfare (NSW) and Special Operations Command initiatives. Following his flying career, he
was assigned to NSW as Group II Air Coordinator deploying to Iraq and Afghanistan. In 2006, he was the
Regional Security Initiative coordinator for US Special Operations Command Europe in the Middle East,
North Africa and Southeast Europe and became the J-5 chief of staff for US European Command. After
Stuttgart, Germany, he was selected as faculty for the National War College and was the Special
Operations Chair, course director for Irregular Warfare and Strategic Consequences, deputy course
director for War & Statecraft, deputy course director for Analyzing Al Qaeda and Transnational Threats,
course director for Balkans Regional Studies and co-director for Middle East Regional Studies. In 2011,
he retired from the Navy and started Trident Star Global, Inc. providing aviation support services to US
SOF. As Trident CEO, he was selected as the SOF Aviation Coordinator by Combatting Terrorism
Technical Support Office where he completed a multi-million dollar aviation and integrated
communications project in West and Central Africa for the Assistant Secretary of Defense for Special
Operations and 10 th Special Forces Group. Shifting to Crisis Response from 2014-2020, his company
rescued and recovered over 798 persons from high-risk locations in the Middle East, Africa, and other
locations. His research department addresses technical solutions for personnel security including UAVs
for mapping/overwatch, communications, portable energy for field operations, SAR training, and ISR
support. He deploys to Afghanistan, Middle East and Africa supporting special operations and the
intelligence services flying ISR aircraft and performing personnel recovery. His current projects involve
operations and intelligence in support of commercial and government entities in high-risk areas.
Toby Houchens
Founder / CEO Alpha Recon
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Toby Houchens
Founder / CEO Alpha Recon
Toby earned two Master’s degrees in Biology and International Relations in addition to serving as a member of the US Army Special Forces, more commonly known as the Green Berets. After leaving the military with over 10 years of experience, Toby founded Alpha Recon to be a technology innovator in enterprise and personal risk management.
As an experienced intelligence professional,Toby offers innovative insights into the emerging world of enterprise security and risk management technology, and understands why many risk solutions have failed to meet expectations or deliver opportunities. Separating concepts from threat environment needs, he delivers a clear understanding of actionable next steps protecting your business in a rapidly changing world.
Erik Rasmussen
CISSP QSA Principal Head of Cybersecurity and Risk Management Solutions, Grobstein Teeple
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Erik Rasmussen
CISSP QSA Principal Head of Cybersecurity and Risk Management Solutions, Grobstein Teeple
Mr. Rasmussen oversees the cybersecurity and risk management solutions practice at the firm. Mr. Rasmussen began his professional career as a deputy prosecuting attorney, then spent over nine (9) years as a Special Agent with the Secret Service
and several in consulting and the financial services industry. Mr. Rasmussen’s practice focuses on the following key areas:
• Cyber Risk Assessments – Mr. Rasmussen assists companies in maturing their information security programs,
incident response planning and mapping security controls to frameworks like NIST, PCI or the CIS Critical
Security Controls (CSCs) 20.
• Chief Information Security Officer (CISO) Advisory Services – By serving as a virtual or consulting CISO,
Mr. Rasmussen helps companies create, implement, and review information security policies and procedures,
developing security elements like incident response teams and insider threat programs, assist in transitional hiring,
and administer table top exercises and other simulations for measuring the maturity of the above projects.
• Digital Forensics and Incident Response – Mr. Rasmussen has led hundreds of investigations into network
intrusions to steal payment cards, deploy ransomware, and compromise data that is a risk to national security. Mr.
Rasmussen is trained and knowledgeable about mobile forensics, server/network forensics, general computer
forensics, cloud forensics and live forensics through the use of endpoint detection tools and industry standard
digital forensics software and tools.
• Expert Witness Consulting – Mr. Rasmussen provides expertise in both state and federal legal proceedings by way of authoring court declarations, being deposed on behalf of clients, preparing clients for litigation by advising on various cybersecurity matters, and professional opinion/advice on forensic investigations or regulatory frameworks.
Jon Harris
Director of Enterprise Solutions CPP PSP Guidepost Solutions LLC
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Jon Harris
Director of Enterprise Solutions CPP PSP Guidepost Solutions LLC
Jonathon Harris has more than 12 years of experience in physical, technical, and operational security program design, development and deployment. He applies a risk-based and solution-oriented approach to his work, partnering with clients to ensure value-add outcomes. With experience leading multifaceted, global compliance organizations, Mr. Harris developed the ability to distill complex challenges into manageable program components, allowing for sustained and repeatable successful results.
Mr. Harris has particular expertise in applying Physical Security System design elements to related compliance requirements. During his tenure at a large aerospace and defense company, he designed the facility access control and personnel identification standards, in order to meet the requirements associated with export control and international trade compliance regulations. This spanned not only U.S. requirements, but those of other nations. Additionally, Mr. Harris designed and deployed Physical Security Systems in adherence to U.S. government NISPOM and JAFAN standards, obtaining three consecutive SUPERIOR ratings from Defense Security Services (DSS) while serving as Facility Security Officer (FSO) for his previous employer.
Aside from the technical aspects of Physical Security, Mr. Harris has in-depth experience with workplace violence and active shooter prevention program development. Focusing on the behavioral aspects which lead to adverse incidents, he deployed a training program geared to identify the warning signs of workplace violence, while also preparing personnel for the worse-case outcome. This training program included executive-level activities, human resource focused content, supervisor/manager training and general employee population briefings. Additionally, it involved interactive tabletop exercises and the inclusion of law enforcement.
Prior to joining Guidepost Solutions, Mr. Harris also spent time working with a security management systems manufacturer. This experience provides a unique perspective regarding the delivery and support processes for security products and solutions.
Mr. Harris’ diverse background and experiences offer Guidepost Solutions customers an excellent asset for developing, assessing or maturing their security programs.
Jennifer Mackovjak
Co-Founder & Partner, 221B
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Jennifer Mackovjak
Co-Founder & Partner, 221B
There were moments when Jennifer was investigating narcotics trafficking and violent crimes, insurance fraud, identity theft, homicides and arresting suspects in major crimes cases in New York City as a senior detective investigator in the Manhattan District Attorney’s Office when she would stop and remember her bookshelf as a young girl in Cleveland. Lined across it were back-to-back copies of books detailing the heroics and imaginative sleuthing of Leroy Brown, the eponymous hero of the Encyclopedia Brown mysteries
which inspired her as a young reader.
For her corporate clients today, Jennifer finds her work locating people striving to remain hidden, untangling associations and actors across a complex web of fraud, or researching the ownership archeology of a parcel of land back to the 19th century, as compelling as her decade in law enforcement in New York City. Her combination of crime fighting experience with her 15 years in public records research and corporate investigations has made Jennifer a unique and indispensable resource for clients in need of a real-time, integrated approach to responding to threats to their interests and well-being.
Prior to founding 221B Partners, Jennifer was a senior vice president and segment leader for the
investigations practice at Hillard Heintze, where she supported the needs of clients ranging from global
law firms, multinational corporations, private equity, investment banks, faith-based organizations,
nonprofits, government agencies and family offices. Before Hillard Heintze, Jennifer worked for Kroll,
where she shared an office with 221B Partners’ Andrew Keith.
In her 25 years’ experience in the public and private sectors, Jennifer has worked on and managed
corporate misconduct, fraud, pre-transactional and investigative due diligence, asset searches,
harassment, threat investigations and litigation support cases, in addition to the variety of criminal
matters. She has significant experience conducting international investigations both from her days in
law enforcement and for her corporate clients.
Jennifer holds a bachelor’s degree in Criminology from Marquette University and a Master of Public
Administration degree from DePaul University. Through the Innocence Project and Northwestern
University’s Center for Wrongful Convictions, Jennifer has provided investigative support on a number
of wrongful conviction cases. She is a licensed private investigator in Illinois and holds the Certified
Fraud Examiner designation.
T. Lee Humphrey
Global Security Advisor, Corporate Security Department, WSP
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T. Lee Humphrey
Global Security Advisor, Corporate Security Department, WSP
Kate Colberg
Constellis
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Kate Colberg
Constellis
Kate is a security professional with over 15 years of experience in crisis management and risk management. She has successfully consulted on negotiations on several kidnap for ransom cases and piracy cases in the Middle East, Africa and Central America. She has also case managed over 30 cases ranging from kidnappings in Latin America to extortions in Africa to piracy in the Indian Ocean. Additionally, Kate conducts Female and LGBTQIA+ Travel Safety presentations and trainings for multinational corporations worldwide.
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