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Improving Yacht Crew Retention

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We are delighted to announce that Improving Yacht Crew Retention, the 3rd Annual Conference, returns to Nice, France, on Thursday, 7th March, 2024.

Since its successful launch in 2022, this international conference has brought together an international audience to address one of the industry`s most pressing questions – how can superyachts retain their crew?

Captains, Senior Crew, Yacht Managers, Associations, Crew Managers and Agencies, Crew Training companies, Superyacht lawyers, Crew Pension Providers, Tax Specialists will gather in the south of France – itself a yachting and crew hub – to tackle some of the thorny issues that impact yacht crew retention.

With its emphasis on establishing best practice, Improving Yacht Crew Retention features interactive panels and case-studies moderated by an impressive line-up of thought-leaders. Topics to be discussed include:
* Why do crew stay? Why do they leave?
* The latest developments in crew benefits
* Career paths as an essential component of crew retention
* What role can crew themselves play in retention rates?
* What – if anything – can the shipping, airline, cruise and yachting industries learn from each other re: crew retention?
* Tackling on board bullying, harassment, and discrimination

What`s more, Improving Yacht Crew Retention offers the perfect platform for networking with superyacht professionals who share a passion for recruiting, training, incentivizing – and retaining – the best crew.

Numerous superyacht captains who attended Improving Yacht Crew Retention in 2023 were joined by representatives from leading organisations such as:
*Edmiston *Fraser Yachts *Camper & Nicholsons *Hill Robinson *Imperial Yachts *YPI *Y.CO *Bluewater *PYA *West Nautical *MHG Insurance *Nautilus International *Viking Maritime Group *Nautilus International *Crew Network *Luxury Hospitality Management * Pantaenius *Zedra *Dominion Crew Solutions *Dohle Yachts *WYCC Insurance *Richemont Delviso *PG Legal *Bargate Murray *Steam Avocats *iSWAN *Voyonic Crew and many more.

For further information on speaking or sponsorship opportunities email lorna@quaynote.ca

Opportunities in Superyachts – 11th Annual Conference

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We are delighted to announce Opportunities in Superyachts, 11th Annual conference, taking place on Thursday, 14th March 2024 in Malta.

Opportunities in Superyachts regularly attracts an international audience to Malta, itself a vibrant hub for yacht legal, corporate, marina, crew, refit and repair services, at the heart of the Mediterranean.

With an emphasis on networking and interactive discussion, Opportunities in Superyachts is the perfect forum for superyacht lawyers, corporate service providers, refit & repair facilities, marinas, family offices, insurers, yacht managers, charter brokers, destination managers, builders, financiers, associations and anyone with an interest in the future potential of this exciting industry.

The conference programme will combine panel discussions and break-out groups to explore key topics, including:
* 2023/4 trends: Key developments and opportunities unpacked
* Annual Tax Return: Our yearly round-up of superyacht tax issues across Europe
* Technologies: Which are the ones to watch?
* The roadmap towards refit sustainability
* Creating superyacht destinations and marinas for the next generation

Opportunities in Superyachts builds on Quaynote`s reputation, established over the last two decades, for producing ground-breaking conferences that engage audiences and tackle important issues.

Here`s what top sponsors and speakers at our recent conferences in London, Malta and Nice, France have to say:

“Thank you everyone for what appeared to be an exceptionally well received and certainly fun, thought-provoking panel – I certainly enjoyed it!
Thanks to Lorna and Alison for kindly asking me to attend and for organising another great Future of Superyachts conference.”
Paul Cook, COO, Hill Robinson

“I wanted to send my thanks for such a great conference. You did a super job of bring everything together. Needless to say, I am very keen to attend again.”
Mike Wimbridge | Managing Director, PANTAENIUS UK Limited

“Good set-up and engaging conversations. Good panelists.”
FAROUK NEFZI, MARKETING & BRAND DIRECTOR, FEADSHIP

“Thank you for having me on the panel, it was a pleasure as always and a very successful event. I hope you have received positive feedback as your events are always super informative and relevant.”
SHELLEY DOWIE, HEAD OF YACHT MANAGEMENT, ROYALE OCEANIC SUPERYACHTS

Quaynote Summer Newsletter

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See the Summer 2023 newsletter from Quaynote.  You can see the full newsletter here

Articles covered include:

*A shifting paradigm in Crewing.
The challenge of finding a way to softer skills in the Super Yacht Industry.
Dr Emma Gillett DC,  CEO of Crew Solutions UK and Sea Feedback

* PTS, ASR, ASD, CPTS, WSDTT, … a mind-boggling number of acronyms relating to mental states.
Eli Cookson, Counsellor, Psychotherapist 

* BUYING YOUR PLANE IN THE U.S.
It`s not just about tax! What you really need to know before you buy.
David Norton, Shackelford, Bowen, McKinley & Norton, LLP

* 2023 – so far, so good?
Lorna Titley, Director, Quaynote Communications

2023 – so far, so good?

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Where did it go? With the first half of 2023 already behind us, many of you will be making plans to attend the Autumn trade shows. Indeed, some amongst you are already working on your events strategy for 2024. Against this backdrop, the team at Quaynote have been reviewing what we`ve learned from this year`s conferences to date – and we`re offering you a sneak preview of what`s in store for the months ahead.

As we shook off the last vestiges of global pandemic restrictions, Quaynote`s Annual Conferences Opportunities in Business Jets and Opportunities in Superyachts, celebrated their 10th anniversaries in Malta this March 2023.

To see the full article please go to this link here

PTS, ASR, ASD, CPTS, WSDTT, … a mind-boggling number of acronyms relating to mental states.

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As a psychotherapist I deal with many of them, but the most impressive thing remains that, when that happens, I am in the presence of a TRAUMA that has wreaked havoc in someone’s life.

Regardless of how you want to call it and abbreviate it. If you, like me, watched the movie “American Sniper”, true story about U.S. Navy SEAL Chris Kyle, you may think that stress arising from the experience of traumatic events affects only war veterans or civilians involved in catastrophic accidents, measured according to the intensity of the event. So untrue.

In one of my roles, such as of psychological 1st responder, I have been involved in many situations that we may all agree to call tragic: from debriefing a yacht crew following the sudden death of a young crew member, to helping others to overcome the shock of witnessing a freak accident while manoeuvring, which cost one of their crew body mutilation. Or dealing with the guest who caused the accident whilst driving the wave runner, still unable to sleep and victim of panic attacks. Or the chef walking back to the yacht late at night and falling off the gangplank. And many others, all widely removed from any war related situation or catastrophe.

To see the full article you can read it here 

 

 

A shifting paradigm in Crewing. The challenge of finding a way to softer skills in the Super Yacht Industry.

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The Super Yacht Industry is facing its greatest challenge and change as it comes to terms with its public visibility, increasing changes in regulatory authority and a younger generation with differing ethos from the previous generations brought up within the sector.

The industry has always lacked a fully recognised professional body and regulator. Simply make a complaint about an Airline pilot and the answer is instant and definitive. Instant recognition of a pathway of full regulation and accountability. A yacht Captain holds the absolute authority over the Yacht but ask the same question you get a flimsy set of possibilities depending on your circumstances and the area you may be in and your position.

You can read the full article here

Getting a smart education: Are virtual masterclasses the best way to learn?

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The first gearshift he points to in the insurance market is the reduction in the number of underwriters offering yacht coverage. “This makes the job of the broker more challenging” notes Huens. Not only are there less underwriters to provide
“And how is education supposed to make me feel smarter? …Every time I learn something new, it pushes some old stuff out of my brain.” So exclaimed cartoon anti-hero Homer Simpson, before he goes on to elaborate, “Remember when I took that home wine-making course, and I forgot how to drive?”

While it`s true – as many of us can testify – that as time goes on, we have the impression, like Homer, of forgetting more than we learn, the opportunities for acquiring new knowledge and skills have arguably never been greater. The internet and the virtual world, for all their sins, have opened-up a vast world of information and learning. And all of this available at the click of a button.

Continuous professional education is indeed a requirement for many lawyers, accountants and others, who are expected to undergo a certain number of hours training per year in order to carry on practising. Quaynote and other providers can offer attendees the opportunity to acquire their CPD (continuous professional development) or equivalent points via their participation at industry conferences.

See the full article following the link below:
Getting a smart education

Insuring tomorrow`s superyacht

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Originally a shipping lawyer, Vincent Huens de Brouwer`s journey to becoming a superyacht insurance broker was not an obvious one. Indeed, his company, Covership, is one of a new breed of market entrants who represent something of a reverse trend in a contracting sector. Vince set up his own yacht insurance brokerage five years ago, a time when others were consolidating, scaling back or pulling out of yacht insurance altogether.

We caught up with Vince to find out more about what, in his opinion, is behind these industry changes and what Owners of the future should expect when they come to insure their yachts. Reflecting on his shift from shipping to yachting, from law to insurance, he explains “What I like about insurance is that you find risk solutions for your clients and you solve their claims, which can be very satisfying.”

You can read the full article using the link below:
Insuring tomorrow`s superyacht

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